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Refund policy

For questions on returns, please email us at contact@stephleach.com

Returns must receive pre-authorization.

All returns not facilitated by an error on our part will be charged a 20% re-stocking fee if a refund is applied to a Credit Card.  Only a 5% fee will be assessed if a refund is applied towards in-store credit. 

All items must be returned within 30 days exactly as they were shipped out (un-opened & un-damaged.)

Please package the parts so that they will not be damaged during shipment. Returns must be shipped back. Items damaged in shipment are the responsibility of the shipper.

Returns must be in a new, undamaged, unmodified, and resalable condition.

11+

YEARS IN BUSINESS

1000+

Reclaimed/salvaged logs used

500+

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